FAQ -- Frequently Asked Question

 


BrandMap

 



Question:

How can I purchase a BrandMap license?

Answer:

Please email us at sales@wrcresearch.com

 

 

Question:

Where can I download a new version of BrandMap from?

Answer:

Please visit our web site http://www.wrcresearch.com/download.htm

 

 

Question:

Can BrandMap be installed on the network drive?

Answer:

Yes it can. For instructions, please contact us at support@wrcresearch.com

 

 

Question:

How can I copy a map to a program like Word or Powerpoint?

Answer:

Once a map is produced, use the right mouse button, Format Map Objects -> Select All Objects, then Edit -> Copy, and then you are ready to paste the map as a picture into the package of your choice.

 

 

Question:

I would like to try your software. Can you please tell me how to get an eval version, and how you price it. I would be interested in either a few individual licenses or a global site license.Thank you.

Answer:

Please email us at sales@wrcresearch.com

 

 

Question:

Does Brandmap 4.11 work with Office 2003?

Answer:

Our current version 5.1 is compatible with Excel 2000 -- Excel 2003.If you need to upgrade please let us know what version and whether that is anetwork or single machine copy.

 

 

Question:

What can I do to fix the following error message.BrandMap: An unexpected internal error occurred ($B$346:3), or available memory was exhausted.I do not believe that it was the available memory part, since all other programs and everything else running was closed and then BrandMap was re-tried and the same message came up. What should I do?

Answer:

Are you selecting your data correctly before asking for a chart? It may also be that the spreadsheet you are using is protected and not allowing modifications to be made to it.

 

 


BrandProfiler

 



Question:

Does BrandProfiler work on Microsoft Windows 2000?

Answer:

Yes it does. It works on Windows XP/2000/98/ME.

 

 


BrandTrend

 



Question:

Does one need the Memphis Software in order to use BrandTrend?

Answer:

Yes, the Memphis Software is necessary as it provides the access to the questionnaire data that BrandTrend needs. BrandTrend acts as an add-on module to Survey Explorer. BrandTrend has all the special features necessary for rolling and trending continuous data and displaying it along with media and other marketing data. Survey Explorer on its own has amazing speed and capabilities for all of the charts and tables it can produce and much surpasses competitive software in this regard. Survey Explorer can also be used for all studies, continuous or otherwise.You can now get Survey Explorer directly through us.

 

 


WebSite

 



Question:

How can I get a login?

Answer:

Login option is for select employees only.

 

 


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